SHIPPING POLICY

Last updated: November 10, 2025

Please read this Shipping Policy carefully.

At MISFITKID, we strive to provide a smooth and reliable shipping experience from Japan to your doorstep. Please review the following important details:

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SHIPPING UPDATE: Important Update for U.S. Customers

On July 30, 2025, the Trump administration issued an Executive Order suspending the de minimis exemption, effective August 29, 2025.

This change means that all packages arriving in the United States are now subject to a 15% tax upon entry, regardless of value.

At MISFITKID, we remain committed to delivering your favorite Japanese and Korean goodies straight from Japan. To comply with the new regulations, we will continue shipping to the U.S. using Yamato Transport, which follows the updated requirements.

⚠️ Please Note:

  • Any customs duties, U.S. taxes, or additional fees charged upon arrival are the responsibility of the customer.
  • MISFITKID is not responsible for these charges.

We will continue to monitor this situation closely and will update you as soon as any new information or changes become available.

I. PROCESSING TIME

Orders are processed within 5 to 30 business days after payment confirmation (excluding weekends and Japanese holidays).
Pre-orders or made-to-order items may require additional processing time.

II. CANCELLATION, RETURN & EXCHANGE

Thank you so much for shopping with MISFITKID! We hope you love your order, but if something’s not quite right, here’s how we can help.

🔄 Cancellation
Orders can be canceled only before shipment or if the items were specifically stocked for your order.

🔄 Return & Exchange
We accept returns and exchanges within 14 days of delivery.

❌ We cannot accept returns on the following items:
・ Perishables (e.g., food, flowers, plants)
・ Handmade, thrift-flipped, customized, and/or personalized products
・ Personal care/beauty items
・ Hazardous materials, flammable liquids, or gases
・ Sale items and gift cards

✔ Items must be in original, unused condition with all tags and packaging intact.
✔ Photos are required before we can process any return or exchange.

📦 Return shipping costs are the customer’s responsibility.

🚫 Original shipping fees are non-refundable.

III. PREORDER

Please note: Due to the rarity or availability of certain items and to give MISFITKID time to source them in person, a processing delay of more than 30 days may occur for pre-orders.

IV. SHIPPING & HANDLING

We ship worldwide from Japan using Japan Post and Yamato Transport.

  • Orders are carefully packed with bubble wrap to protect the contents.
  • Shipping delays may occur due to customs clearance or international transit conditions.

V. SHIPPING METHODS & ESTIMATED DELIVERY TIMES

You can select from the following shipping options at checkout:

🚀 Speedy Shipping via EMS
EMS → Approx. 4 days to 1 week

📨 Semi-express airmail via YAMATO TRANSPORT (for the United States of America ONLY)
YAMATO → Approx. 5-10 days

✈️ Affordable Airmail Shipping
AIR → Approx. 2 weeks

🚢 Budget-Friendly Surface Mail
SURFACE → Approx. 30-90 days

Please note that delivery times are estimates and may vary due to customs processing, weather, or carrier delays.

VI. CUSTOMS & IMPORT FEES

Buyers are responsible for any customs duties, VAT/GST, or import taxes required by their country.

MISFITKID cannot declare packages as gifts or undervalue items.

VII. TRACKING & LOST PACKAGES

If applicable, a tracking number will be provided and emailed to you once your order has shipped. Tracking availability depends on the shipping method selected at checkout.

For shipments with tracking, please don't hesitate to contact Japan Post or Yamato directly with any questions or concerns during transit.
Note that these carriers are Japanese and offer very little support in English.

Please be aware that MISFITKID is not responsible for lost, delayed, or damaged packages once they have left our facility, regardless of whether tracking is available.

VIII. INCORRECT ADDRESS

Please verify your shipping address carefully before placing your order.
If a package is returned due to an incorrect or incomplete address, reshipping fees will apply.

IX. DISCLAIMERS & SHIPPING RESPONSABILITY

  • MISFITKID is not liable for shipping delays, postal damage, or lost packages after items have been shipped.
  • Delivery estimates are subject to change based on destination and carrier performance.
  • Always refer to product packaging for accurate ingredient and allergen information.

X. HOW TO REQUEST A RETURN OR EXCHANGE

Please email us at contact@misfitkid.co with the following information:

  • Your order number
  • The item(s) you wish to return or exchange
  • Clear photos (JPEG) and videos (MP4) showing the item(s) and their condition

Once approved, we will provide you with return instructions. If you’re unsure about eligibility, please contact us — we’re happy to help.

In case there is any issue with our original email, please contact us at misfitkid.official@gmail.com

Thank you for your understanding and support of MISFITKID.
If you have any questions or inquiries, please don’t hesitate to contact us through our contact form.